Completed each June. View OhioLINK Procedure via OSTAFF.
Any items on patron records that are more than 700 days overdue with the following status codes should be cleared after the June Institutional Overdues are reviewed. Note that the process is slightly different for each status.
An additional feature of the Returned Too Long report allows staff to remove invalid virtual items after the owning library has changed the status of any items to
Missing. A virtual item is considered invalid if the item status in the central catalog is anything other than
@ (INN-Reach Off-Site). Create the Returned Too Long Report and clear virtual items 4 – 6 times a year.
R > Remove virtual item. If the item status is not
@, the virtual item will be removed. If the item status is
@, the virtual item will not be removed.
R > Remove invalid virtual items. The system will show the user which items are being removed.
MISSINGand add a note indicating
.p11111111 from OSU paid $125 on xx-xx-xx. The borrowing library keeps money paid for fines.
Items that are lost and paid have already been removed from a patron’s account. The records can be removed whenever you’re ready either manually or by sending a review file number to OPALHelp and we will take care of deleting the item records and removing holdings from OCLC.